Getting Strategic about IT Service

CIO Quick Poll, Published on October 2011

ITIL – A Factor for All Purchases 

Summit Magazine, Published on October 2007

Read All About ITIL

IT Business, Sept 4th 2007

Map your ITIL strategy

ComputerWorld Canada, Sept 4th 2007

CMDBs Need People Too

www.bitplanet.com, April 6, 2007

A Prescription for Preventing Service Outages

FCW.com, Published on March 12, 2007

Novell Draws Blueprint for ITIL-Driven Data Centre Design

IT Business.CA, Published on March 2007